FAQ

How much does a new lock cost for my front door?
The cost varies depending on the lock type. Locks can range from £15 up to £250. Call us and give a detailed description of the lock.
The most accurate way to establish the cost would be to; Take a photo of the lock and emailing it to info@ikslocksmiths.co.uk, then call us and give a detailed description of the lock

Do you charge a call out fee?
No we do not charge a call out fee. We have a minimum labour charge which is only charged if the job is completed to your satisfaction.

I'm locked out! How quickly can you get to me?
We aim to arrive at all emergency situation between 15mins to 1 hour. However you will be given a more accurate ETA on calling 0800 612 5659.

How long will is take for the lock to be opened?
A standard rim cylinder (Yale lock) generally doesn't take longer than 15mins in the worst case scenario. It can however be opened within a matter seconds depending on the quality of the lock. A 5 lever British Standard mortice deadlock is a high security lock and is therefore alot more challenging and will need more time and patience.

Can you prove that you are an MLA member?
Yes, please go to www.locksmiths.co.uk.

Can you prove that you are CRB checked?
Yes. To be an MLA member you must be CRB checked. Please ask to see my MLA identification which states that I have been CRB checked.

What should I do in the event of a burglary?
It is advisable that all locks in the premises are changed, as burglars are known to pick up spare keys that they see lying around, that you may have not noticed were missing . A locksmith will advise on any additional reinforcements to your doors and windows to give you peace of mind that this is unlikely to happen again.

How can I pay?
We accept cash or credit / debit cards. We do not accept American Express.