IKS Safe Installation FAQs

Thank you for contacting IKS regarding our specialist safes installation service. Our aim is to provide high levels of expertise, service and value to your experience. Our safes are competitively priced and our high levels of service provide significant value relative to budget safe companies providing a basic service.

Our frequently asked questions below explain the added value that we offer our customers.

Do you carry out a free site survey with a safe specialist?

Yes, unlike online safes companies we can visit your property and provide specialist advice on choosing the best safe, the best place to install a safe and the best method of installation. This advice and level of service is key to customer satisfaction with the end result. We don’t provide a budget option without this level of service. Our high levels of service provide significant added value to the customer experience and satisfaction with the end product.

Will the safe be delivered and installed at a convenient time?

Yes, we will agree a suitable time with you for delivery and installation in advance. Your safe will be delivered by an IKS approved installer, not by a courier. (Online safe companies with lower levels of service tend to use 3rd party couriers who often deliver at unexpected times with the possibility of heavy safes delivered to the kerb or to your neighbours or damaged safes.) Smooth predictable delivery is important when dealing with heavy high value safes.

Will the safe be installed by a specialist on the day of delivery?

IKS will deliver the safe and install it at a time agreed with the customer. The process is seamlessly completed by our safes specialists unlike online safe installations which can require the customer to arrange installation post delivery from a courier. Smooth delivery and installation in one day provides are customers with a stress free professional service.

Will I have a project manager to advise and coordinate the safe installation process to a high standard?

Yes, you will have a direct line to a master locksmith throughout the process and beyond. We don’t use a call centre or inexperienced sales people. This means that you can be confident that you will have the best safe installation for your needs with specialist support throughout and after installation.

High levels of customer service and expertise are a priority for us at IKS. Please contact us if you have any further questions about the IKS safes installation process.