Here we answer the most frequently asked questions about our locksmith service. You can read our safe installation FAQs here.
How much does a new lock cost for my front door?
The cost varies depending on the lock type. Locks can range from £15 up to £250. Call us and give a detailed description of the lock.
The most accurate way to establish the cost would be to take a photo of the lock and email it to email@example.com. Then call us with a detailed description of the lock and we may ask other questions to provide you with a quote.
Do you charge a call out fee?
No we do not charge a call out fee. We have a minimum labour charge which is only charged if the job is completed to your satisfaction.
I’m locked out! How quickly can you get to me?
We always quote realistic arrival times and never quote a short time just to get a booking (a trick used by rogue locksmiths). We aim to arrive at all emergency situation between 15mins to 1 hour. You will be given a more precise, realistic and accurate ETA on calling 0203 284 1045.
How long will it take for the lock to be opened?
A standard rim cylinder (Yale lock) generally doesn’t take longer than 15mins in the worst case scenario. It can however be opened within a matter seconds depending on the quality of the lock. A 5 lever British Standard mortice deadlock is a high security lock and is therefore alot more challenging and will need more time and patience.
Can you prove that you are an MLA member?
Yes, please go to our Master Locksmiths Association Approved Company Page.
Can you prove that you are DBS checked?
Yes. To be an MLA member you must be CRB / DBS checked. Please ask to see my MLA identification which states that I have been DBS checked.
What should I do in the event of a burglary?
It is advisable that all locks in the premises are changed, as burglars are known to pick up spare keys that they see lying around, that you may have not noticed were missing . A locksmith will advise on any additional reinforcements to your doors and windows to give you peace of mind that this is unlikely to happen again.
How can I pay the locksmith?
We accept cash or credit / debit cards. We do not accept American Express.
If you have any further questions about our locksmith service do not hesitate to contact us.
How can we help you?
For professional security advice and information call to speak directly to Martin our Master Locksmith and security specialist.