Fitting Bespoke Security Grilles… The IKS Locksmiths’ Approach
As a Locksmith it’s not just locks that I deal with. I also supply and fit bespoke security grilles in London for windows and doors as well as safes.
I really enjoy the Bespoke Grilles side of the business. Security grilles fitting is something I actually look forward to. Basement window security bars are in high demand in North London as well as door and window grilles throughout a property. Shop fronts can really benefit from collapsible iron security grilles which provide aesthetic appeal to the shop front as well as fantastic security levels.
When I meet a customer who requires grilles it is important to ensure that I get to the bottom of exactly what they want from both a security and aesthetic perspective.
This is the grilles fitting process;
Step 1: Information
I aim to give the customer as much information as possible about what is available so that they can make an informed decision. This is a really important part of the process because bespoke security grilles are a significant financial commitment.
At this stage we discuss where in the property grilles are required. We cover the colour options and finishes available and the customers’ preference as well as the style which is most suitable for the customer. There are various style options available within our fixed or retractable security grilles range.
Step 2: Taking Accurate Measurements
Taking measurements and making sure they are accurate. Making sure that any existing handles are accommodated and that minimum disruption is caused to any existing handles or furniture. Writing a comprehensive order and getting the customers approval of the details. Once the grilles are ordered changes can’t be made without cost implications so attention to detail is imperative. We take payment for the actual grilles at this point.
Step 3: Grilles Ordering
We order the grilles ensuring that all the details agreed with the customer are accurate. This is the daunting part because the grilles can’t be altered once they are made. Any mistakes could result in a need to reorder and significant loss.
Step 4: Grilles Delivery Arrangement
We arrange a time to fit the grilles. Grilles are large and bulky and it is important that they are delivered with us just before with the fitting date. (We don’t have grilles delivered to a customer’s property as this would be very inconvenient for customers.)
Step 5: Delivery of the Grilles
We take delivery of the grilles and check that everything is as per the order and ready to be fitted on time.
Step 6: Grilles Fitting
Fitting the grilles, usually takes 1 day sometimes more depending on the number of security grilles and the size of the grilles being fitted. It is a job that needs considerable strength and perseverance to get it done correctly. Depending on the job it can require more than one person to fit the grilles. For example fitting grilles to a large external shop window is most certainly a two person job.
We aim to cause as little disruption to the owner as possible which brings me to my next point.
Step 7: Leave the Property Tidy
Ensure the property is left tidy. This is really important so that the customer can see the grilles in their full glory. In my experience the impact of seeing the grilles for the first time usually gives the wow factor. I really enjoy that moment.
Step 8: Happy Customer!
Checking the customer is happy with the grilles. It is at this point that we take payment for the labour part of the job.
As you can probably gather I really enjoy the grilles side of the business because there is a real sense of achievement on completion of the job and the customers’ reaction makes it all worthwhile.
I am always proud of the finished product. We fit high quality grilles which I believe are on a par with the branded Banham Grilles which can cost more than twice the price.
On completion of a grilles job I know that I have provided the customer with excellent value for money, a product that looks fantastic and above all provides them with exceptional levels of security.
IKS Locksmiths are MLA approved and based in North London. We fit security grilles all over London and the surrounding areas. If you are interested in finding out more about fitting security grilles in London for keeping your shop front secure or for any commercial or residential property we would be delighted to hear from you.
My next diary will be on how I manage the safes side of my job as a locksmith. In the meantime all comments and questions are very welcome.
Martin (The North London Locksmith)
Nuts and Bolts Image by Ozzy Delaney via Flickr
Image courtesy of The Concept in Finsbury Park. Thanks!